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Frequently Asked Questions

Find answers and general information quickly by clicking the question below.

If you have question that is not on this list, please click on "Ask a Question" and let us know what you're thinking.

  1. What Size Letters Do I Need For Maximum Visibility?
  2. How long does it take for you to complete my order?
  3. Why do I need a proof?
  4. What exactly is Computer Cut Vinyl?
  5. Why do I need to look at a proof if I've already given you everything I need to have done?
  6. Do I still need to approve a proof if I bring my work in on disk?
  7. How do I go about getting an estimate from you?
  1. How long does it take for you to complete my order?

    There really isn't a short answer to this question. Some jobs can be produced in a day or two and some may take weeks or months. Let us know when you need your job completed and we'll let you know if it can be done. We go to great lengths to meet your most stringent demands.

  2. Why do I need a proof?

    A visual proof is our way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. You are responsible for making sure that spelling, sizes and quantities match your desired request.

    We will email your proof to you within 48 hours of receving your order. If necessary it can be viewed in our store or mailed to you.

    **Please note that if viewing your PDF proof on a smartphone or device with a small screen, be sure to zoom in so as not to miss any detail. **

  3. What exactly is Computer Cut Vinyl?

    It's just like it says, basically it's a big sticker cut out of adhesive vinyl to a shape (like a letter or a basketball etc.).

  4. Why do I need to look at a proof if I've already given you everything I need to have done?

    We employ human beings to produce your work and, last time we checked, humans are not perfect. Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.

  5. Do I still need to approve a proof if I bring my work in on disk?

    YES. It may seem like a proof wouldn't be needed in this case but it really is. Output devices process digital information using a variety of processing languages. Your approval of the proof we send you assures that the output device used has correctly interpreted and processed the information you have provided.

  6. Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote, give us a call and talk with one of our customer service representatives.